MORTGAGE LOAN SERVICING

BOOST DPA

We understand that managing your mortgage can sometimes feel overwhelming. That's why we're here to provide you with all the tools and resources you need to make the process as smooth and straightforward as possible

As part of your Boost Downpayment Assistance loan, you are required to complete a brief video about your loan product and related servicing information. Click the video below to get started.

Thank you for choosing us as your mortgage servicing partner. Let's make managing your mortgage simple and stress-free!

1

Select one of the videos below based upon your language preference.

2

After completing the video, complete the Consumer Contact Information Form at the end.

3

You are all DONE!

ENGLISH

CLIENT SERVICING FORM

CLIENT SERVICING FORM

Thank you for completing the form! You will be receiving an email shortly with a copy of your acknowledgement.
Oops! Something went wrong while submitting the form.

‍QUESTION

How many loans will you be making a payment on once the loan has funded?

Correct!
Wrong!
Wrong!

ANSWER

Your down payment assistance mortgage will include two independent loan payments.

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Next

Done!

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QUESTION
‍
What is the due date for my monthly mortgage payments?

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Wrong!

ANSWER

The due date is the 1st day of the month.

QUESTION

What day would the payment be considered late?

ANSWER

The mortgage payment is considered late after the 15th day of the month and will incur a late payment fee.

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Next step

Done!

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Click the HUD Counseling link for more information: https://www.hud.gov/counseling

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NexT

Click here or scan the QR code to bookmark the Servicing website for your loans on your phone or computer browser.

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SPANISH

Formulario de atención al cliente

FORMULARIO DE ATENCIÓN AL CLIENTE

¡Gracias por completar el formulario! En breve recibirás un correo electrónico con una copia de tu acuse de recibo.
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PREGUNTA

¿De cuántos préstamos realizará un pago una vez que se haya financiado el préstamo?

RESPUESTA
‍
Su hipoteca de asistencia para el pago inicial incluirá dos pagos de préstamo independientes.

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atrás
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Done!

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PREGUNTA

¿Cuál es la fecha de vencimiento de mis pagos hipotecarios mensuales?

Correct!
Wrong!
Wrong!

RESPUESTA
‍
La fecha de vencimiento es el primer día del mes.

PREGUNTA

¿Qué día se considerará atrasado el pago?

RESPUESTA

El pago de la hipoteca se considera atrasado después del día 15 del mes e incurrirá en un cargo por pago atrasado.

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Done!

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Haga clic en el enlace de Asesoramiento de HUD para obtener más información: https://www.hud.gov/counseling

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Haga clic aquí o escanee el código QR para agregar el sitio web de servicios para sus préstamos a favoritos en su teléfono o navegador de computadora.

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LOAN SERVICING INFORMATION

CUSTOMER CARE
844-685-1793
MAKE PAYMENT

First Class Mail:

American Financial Network, Inc.
ATTN: Payment Processing
P.O. Box 650094
Dallas, TX 75265-0094

Overnight Mail:

American Financial Network, Inc.
ATTN: Cashiering
3138 E. Elwood St Phoenix, AZ 85034

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