Company Mission
Orion Lending is a Nationwide Mortgage Banker, founded by proven industry leaders, who bring a legacy
of success and ambition to the Mortgage Banking industry. At the core of our business philosophy is a
commitment to extraordinary service, honesty, and clear communication. Our team is comprised of
highly seasoned professionals who share Orion Lending's objective to revolutionize our partners'
expectations. At Orion Lending, we combine innovative technology, a wide array of products and
competitive pricing, to assist our network of originators grow and develop their referral business and
clientele.
Position Summary
In this remote position, as a Wholesale Regional Underwriting Manager, you will be responsible for
leading a team of underwriters to evaluate risks and drive efficiency while maintaining compliance with
internal and investor guidelines. You will manage service level agreements, customer service
expectations while building sales and broker relationships. In this position critical thinking is a must in
evaluating best practices to elevate the team to the highest potential all while leading by example.
Specific Duties and Responsibilities
• Manage assigned mortgage underwriting staff (8-12).
• Manage performance of proactive pipeline routines.
• Provide support for escalated problem resolution.
• Resolve underwriting issues raised by our sales partners.
• Work with Underwriting leadership to determine training needs aimed at increasing production
volume or improving loan quality.
• Manage process changes or best practices, collaborate with VP of Underwriting, and effectively
communicate to your team.
• Manage direct reports to effectively evaluate, motivate, delegate and monitor their activities.
• Perform training, and performance management process activities.
• Ability to manage in a fast paced, high volume, customer focused environment.
• Proven time management and problem-solving skills.
• Effective in counseling subordinates, providing input and evaluating employee performance.
• Proficient in Microsoft Office including Outlook, Word, Excel
• Second level review experience of jumbo and NQM loans
• Exception review experience
• Keeping approval of changes in Investor guidelines; integrating changes into daily processes
• Demonstrating time management skills for pipeline management and reviewing loan files within
established service level agreements
• Preparing reports for Sr. Management
• Responding to e-mails and phone calls from internal and external customers within established
service level agreements
• Review & resolve QC findings and trends
• Excellent external and interpersonal communication skills (presentation, verbal and written)
• Ability to effectively manage and drive a high level of production while delivering consistently
exceptional customer experience.
Preferred Qualifications and Experience
• Ten (10) or more years mortgage underwriting experience.
• 2-5 years of supervisory or leadership experience.
• Expert on NQM and Non-Agency (DSCR, Bank Statement, CPL, Asset Utilization and Jumbo)
• Knowledge of automated underwriting systems is preferred
• Knowledge with the Encompass Loan Origination System
• Proven experience working in a fast paced, high volume, customer focused wholesale lending
environment.
• Demonstrated knowledge of Agency and regulatory requirements
• Excellent verbal and written communication skills with strong attention to detail
• Excellent analytical and problem-solving skills
• Ability to effectively manage and drive a high level of production while delivering consistently
exceptional customer experience.
• Ability to handle competing priorities effectively and within established timeframes
• Excellent interpersonal skills and positive attitude
• Fraud detection experience
• Extensive appraisal review for complex properties
Physical and Work Conditions
Standard office environment, equipment, and tasks, including work at a computer terminal. This
position requires partial sitting and walking throughout the day. Employees must be open to working
overtime to complete assigned tasks.
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